Quality Policy Statements
We
NMIE’s Laboratory personnel are committed to provide timely and reliable calibration
results to the satisfaction of our customers with a view to contribute towards
the provision of essential support to the Ethiopian public and private
enterprises through dissemination of the national measurement standards, units
and expertise.
NMIE
is guided by the following principles in the field of Quality and it assumes:
· To confirm compliance with the international
requirement as per ISO/IEC 17025 applicable in its field of laboratory
activities and to take the necessary steps to safeguard the impartiality of its
structure, services and decisions;
· To conduct a regular review of all the planned and
implemented requirements to comply with principles of impartiality, which
understand the importance of acting in an independent manner free of any
commercial, financial or other pressures that might compromise employees’
impartiality. In addition, employees are encouraged to bring any possible conflict
of interest situation to the attention to the Director General for assessment
and a decision.
· To ensure the use of proper laboratory facilities and
equipment, qualified experts with adequate technical skills and knowledge to
perform its activities and to ensure integrity in its operations.
· To continually improve the effectiveness of the
management system through implementation of quality objectives those are
formulated at appropriate levels and through providing periodic training to the
qualified workforce for exhibiting on-job competency and consistency in
operations.
NMIE Quality Objectives
The
objectives of the quality system are to:
·
Provide consistent and reliable Metrological services
as per the requirement of ISO/IEC 17025;
· Ensure calibrations are performed by suitably trained
and qualified staff, and provide opportunities for staff to extend their
knowledge and competency and gain relevant professional qualifications;
·
Ensure working standards used are fit for purpose,
properly maintained and traceable to recognised SI units;
·
Obtain the best possible measurement results to
satisfy the need of the customer through the use internal audits, intra and inter
laboratory comparisons;
·
Monitor externally provided products and services to
ensure quality standards are maintained in line with NMIE expectations;
·
Ensure laboratory activities are undertaken
impartially and risks to impartiality are identified and significantly minimized by the year of 2022;
·
Continually assess risks and opportunities in relation
to laboratory activities in order to give assurance that the management system
is achieving its intended results.